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Fees and

Refund Policy

When a service is cancelled by Accustom Consulting, then a full refund of fees may apply. In this situation,

participants will be notified of alternative opportunities.

 

Where a participant fails to attend without notifying Accustom Consulting at least 24 hours (varies for

each service) prior to the service commencing, there may be no refund of fees or ability to re-schedule

the service.  Accustom Consulting are unable to accept responsibility for changes to individual

personal circumstances.

 

Some fees are non-refundable after payment, if resources have been provided (eg. Training kits posted/testing

fees.) Refunds for Special Circumstances are the discretion of the Manager.

 

Training or Course positions can only be secured once payment is confirmed received.

 

Thank you kindly, The Accustom Team.